Privacy Policy
The Privacy Policy (the “Policy”) applies to the collection and use of personally identifiable information (the ‘Personal Information’) gathered through the use of the Trisoft Digital Ltd. website (the “Website”) that is owned and/or operated by Trisoft Digital Ltd. , including all software, data, reports, text, images, sounds, video, and content made available through any portion of the website.
Trisoft Digital Ltd. is committed to protecting your privacy. In this Policy, ‘we’, ‘our’, or ‘us’, refers to Trisoft Digital Ltd. and its subsidiaries and affiliates. The Policy (i) describes the Personal Information that we may collect through the Websites, (ii) explains the purpose of collecting and the use of such Personal Information, and (iii) explains how and when we may share it.
Limiting Collection
Trisoft Digital Ltd. takes your privacy seriously. Any Personal Information that you provide to Trisoft Digital Ltd. is limited to that which is needed for the purposes identified by us. Personal Information is collected by fair and lawful means only.
Accountability
Collection of Personal Information
a) Initial inquiries through the Website
Various types of Personal Information may be required from you in order to proceed with an inquiry with Trisoft Digital Ltd. or when opting in to an email subscription service. In most cases, this Personal Information includes your name, e-mail address and/or telephone number. Trisoft Digital Ltd. may send you information regarding our products and services through e-mail. You may choose to receive this information by filling out a contact form on our Websites and giving us your consent.
b) Customer Relationship Management (CRM)
Through our CRM, Personal Information that may be stored includes your name, email address, business name, telephone number and location. Our in house team uses Personal Information to respond to inquiries. Unless required by law, we do not share this Personal Information with third party agencies.
c) Facebook remarketing
Facebook may use cookies to display ads based on past visits to the Website. Any data collected will be used in agreement with our own Policy as well as Facebook’s privacy policy. You can set preferences for how Facebook advertisers to you within your Facebook profile – instructions are available via Facebook.
d) Google Analytics
Through Google Analytics, Trisoft Digital Ltd.
can track the location of website traffic and the source of our visitors browsing (desktop, tablet, mobile etc.) as well as the total time spent on the Website. IP addresses, URLs visited, and related information is recorded for all site visitors for the purpose of site traffic analytics and captured as part of normal operation in our server logs. Cookies are used to track logins, sessions, and collect anonymous traffic data. This information is used to understand our audiences, including where they are from, what they are looking for and how we can best assist them. This information allows Trisoft Digital Ltd. to improve our online user experience.
For more information on how Google uses data when you use our Website, please refer to this link: https://www.google.com/policies/privacy/partners/
Identifying Purpose
- To communicate with you, including responding to your questions or inquiries in relation to the products and services that we provide through the Website, and through our social media channels.
- To understand your needs in order to market and remarket products and services to you.
- To analyze the suitability of our products and services for you.
- To determine your eligibility for our products and services, including to verify your Personal Information through communicating with any references provided by you.
- To develop, manage and offer products and services that meet your needs.
- To provide you with ongoing service.
- To manage and assess our risks, operations and relationship with you.
- To meet our legal and regulatory requirements.
Limiting Use
Openness
Upon request, Trisoft Digital Ltd. will provide an explanation of its Policy with respect to the management of Personal Information. You can contact us with any inquiries or complaints or if you require further information.
Individual Access
If you would like to obtain a copy of the Personal Information held about you by us, or update, correct, or delete any Personal Information that you have provided to us through your use of the Website and/or the Other Services, or otherwise, or if you have any questions or suggestions for improving this Policy, please contact us. If you have questions about unsubscribing from email or other communications do so by using the email below in the Contact Us section. We may only deny access to your Personal Information when such denial is:
(1) required or authorized by law;
(2) when granting you access would have an unreasonable impact on other people’s privacy, unless the requested information is severable from the Personal Information of other people; and
(3) to protect our confidential commercial information. If we deny your request for access to, or refuse a request to correct information, we shall explain why.
Consent to Collection of Personal Information
Challenging Compliance
Any individual may address a written challenge concerning our compliance with this Policy at the contact information found at the end of this Policy.
Trisoft Digital Ltd. will investigate all written complaints. Should we find that a complaint has reasonable grounds, we will take all appropriate steps to correct the information and amend the policy or practice as required, and will notify the individual about the outcome.
Changing our Policy
Changing our Policy
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